GCC Software as a Service (SaaS) Market Demand, Share, and Strategic Outlook

GCC Software as a Service (SaaS) Market Projected to Expand at 7% CAGR Through 2030

The GCC Software as a Service Market size was valued at around USD 6,192 million in 2024 is estimated to reach USD 9,293 million by 2030. Along with this, the market is anticipated to grow at a CAGR of around 7% during the forecast period, i.e., 2025-30. Gulf countries have a huge hub for IT and Tech companies coming from all around the globe. These companies are offered with business-friendly environment and policies to function smoothly without any hassle. Apart from this, these countries are blessed with an innovative and stable startup culture, powered by strong financial support coming from the generational wealth of the residents of Gulf countries. The startup ecosystem in GCC is like no other. It’s a blend of visionary government support, a young and dynamic population, and a market brimming with opportunities. While it faces challenges, the region’s proactive approach ensures that solutions are always on the horizon.

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Strategic Takeaways from the Report:

Market Sizing and Forecasting
Regulatory and Policy Influence
Competitive Trends and MA Activity
Innovation Drivers and Disruptive Technologies
Investment Hotspots and Emerging Niches
Geographical Dynamics and Trade Flows

GCC Software as a Service (SaaS) Market Segment Overview Classification

This market is categorized to offer targeted insights across various operational and consumer-related verticals.

Segment List:

By Product Type

Customer Relationship Management (CRM) – Market Size Forecast 2025-2030, USD Million
Enterprise Resource Planning (ERP) – Market Size Forecast 2025-2030, USD Million
Human Capital Management (HCM) – Market Size Forecast 2025-2030, USD Million
Content, Collaboration Communication – Market Size Forecast 2025-2030, USD Million
BI Analytics – Market Size Forecast 2025-2030, USD Million
Others – Market Size Forecast 2025-2030, USD Million

Customer relationship management (CRM) is an end-to-end strategy and set of tools aimed at handling an organization's interactions with customers and prospects. It is a software product that combines a number of different functions, such as sales, customer service, and marketing, making it possible to collect and analyze data efficiently. This helps growing inclination towards digitalization across various sectors in the Gulf Cooperation Council (GCC), which makes it a remarkable driver for the SaaS industry in the GCC. Governments are actively participating in improving efficiency and consumer experience, with the goal of becoming more competitive on a global scale

By Deployment Model

Public Cloud – Market Size Forecast 2025-2030, USD Million
Private Cloud – Market Size Forecast 2025-2030, USD Million
Hybrid Cloud – Market Size Forecast 2025-2030, USD Million

By Enterprise Size

Small Medium Enterprises (SMEs) – Market Size Forecast 2025-2030, USD Million
Large Enterprises – Market Size Forecast 2025-2030, USD Million

Small and Medium Enterprises (SMEs) were increasingly adopting SaaS solutions in the GCC region. Traditionally, this region was marked by dominance from large enterprises and state-owned companies. A significant upsurge in startups has been witnessed recently, with tech hubs established, and government initiatives directed towards SMEs. Also, these systems have easy deployments and are cost-effective since they are on the cloud and based on a subscription model, not raising an upfront cost for a separate IT infrastructure that is unusually high, which would suit SMEs with a tighter budget. Along with that, in the Gulf countries, SMEs dominate key emerging sectors such as retail, logistics, professional services, and e-commerce, which heavily rely on SaaS for their functioning.

By End User

BFSI – Market Size Forecast 2025-2030, USD Million
Healthcare – Market Size Forecast 2025-2030, USD Million
Retail E-commerce – Market Size Forecast 2025-2030, USD Million
IT Telecom – Market Size Forecast 2025-2030, USD Million
Government – Market Size Forecast 2025-2030, USD Million
Others – Market Size Forecast 2025-2030, USD Million

By Region

The UAE – Market Size Forecast 2025-2030, USD Million
Saudi Arabia – Market Size Forecast 2025-2030, USD Million
Qatar – Market Size Forecast 2025-2030, USD Million
Oman – Market Size Forecast 2025-2030, USD Million
Kuwait – Market Size Forecast 2025-2030, USD Million
Bahrain – Market Size Forecast 2025-2030, USD Million.

The UAE leads the regional SaaS industry because the government of the UAE is keen on investing in new AI technology, and businesses are also investing in smart tools for various management tasks in the organization to work more efficiently. These tools are mostly being outsourced in the form of SaaS. Additionally, Businesses in the UAE are growing due to the increased use of cloud technology, as it is cheap and easy to scale. Gradually increasing the use of SaaS for the adoption of cloud servers and cloud management services.

These divisions help clarify demand patterns and expected shifts.

Market Opportunities

Government Facilitation to the IT SaaS Companies – The governments of Gulf countries are supporting IT and Tech companies, including SaaS companies, as one of the main objectives of their future economic plans. For instance, in Saudi Arabia, the National Technology Development Program (NTDP) has been set up to support tech-based startups in the country. Along with that, MCIT’s Digital Government Authority Vision 2030 programs and Oman’s Vision 2040 program have digital transformation and technological development as one of their major pillars. Additionally, in the UAE, the government has developed various policies of 100% foreign ownership for MNCs and especially those situated in the free zones. This made the UAE a suitable tech hub with various amenities and ease of monetary and fiscal policies, attracting global leaders of the IT sector like IBM, Oracle, Salesforce, etc.

GCC Software as a Service (SaaS) Market Competitive Snapshot from 2025-2030

The report highlights established and emerging players in the global GCC Software as a Service (SaaS) Market, evaluating their strengths, challenges, and potential for innovation.

Key Competitors Include:

Lyve Global
KLAIM
Zoho Corporation
Odoo
Oracle Corporation
SAP SE
Microsoft (Azure SaaS)
Salesforce
Alibaba Cloud

Their activities include partnerships, product launches, and geographic expansions.

GCC Software as a Service (SaaS) Industry Prime Challenge

More Reliability on Traditional Operating Model Hindering the Demand for SaaS – A major factor setting leading digital companies apart is their agile and lean operating model. This is a particular challenge for GCC companies, which tend to value traditional operating models and have relatively strict command-and-control practices. This requires a shift in mindset from control and stability to trust and adaptability. Along with that, organizations traditionally prefer CapEx budgeting, which consists of a one-time payment, whereas SaaS requires OpEx budgeting, which is a subscription model.

Furthermore, these SaaS models are required to be localized according to the Gulf countries, for which local staff expertise and talent are required. Subsequently, this acts as a barrier to the growth of demand for SaaS in GCC.

Frequently Asked Questions (FAQs):

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